Your website is costing you customers — here's what we found
You've built solid foundations. Your Google reputation is strong — 4.8 stars from 62 reviews puts you well above most roofing companies in Brisbane. That trust took years to earn, and it's your most valuable asset.
The problem isn't your reputation or your work. The problem is that your website isn't showing these strengths to the people searching for you.
We analysed how your website appears to customers on Google, on mobile phones, and to the search engines that decide who gets found. Here's what's stopping people from calling:
What we found: Your site uses http:// instead of https://.
What this costs you: Chrome and Firefox show "Not Secure" in the address bar — and in some cases, a full-screen warning before the page even loads. Google has penalised sites without HTTPS since 2018, which directly hurts your search ranking. More than 80% of visitors who see "Not Secure" close the tab immediately.
You've earned 62 five-star reviews, but visitors are leaving before they even see your site.
What we found: On mobile, there's a green phone icon, but the actual number (0498 478 739) isn't visible — visitors don't know what happens when they tap it.
What this costs you: Most people searching for roofing services in Brisbane are on their phone, often comparing a few companies before calling. When your number isn't clearly displayed, they call the competitor whose number they can see.
Current mobile view
Current desktop view
What we found: The first thing visitors see is a nice roof photo and a headline about builders — but no star rating, no QBCC licence number, no warranty details, no "Brisbane-based" reassurance.
What this costs you: People decide whether to trust you in the first 8 seconds. Without proof right at the top, they assume you're like everyone else and keep scrolling through Google results. When someone is choosing who to trust with a re-roof that costs tens of thousands of dollars, immediate reassurance matters.
What we found: The main headline says "Trusted by Queensland's Premium Builders" — but many of your Google visitors are homeowners looking for a re-roof or a new pergola.
What this costs you: When a homeowner lands on your site and the first sentence is aimed at builders, they think "this isn't for me" and leave. You're filtering out a large portion of your audience before they've even scrolled.
What we found: Your site is missing the structured data (schema markup) that tells Google you're a local business — things like your address, phone, service area, and business hours in a format search engines can read.
What this costs you: You won't appear in the Knowledge Panel on the right side of Google search results. You won't show up when someone asks ChatGPT or Google's AI "Who's a good metal roofer in North Brisbane?" You're invisible to the next generation of search.
A properly built site for North Brisbane Metal Roofing would:
The difference between a website that costs you customers and one that wins them is in these details. You've done the hard work of earning 62 five-star reviews — your website should be turning that reputation into phone calls.
We've prepared a 30-minute walkthrough where we'll show you exactly what we found, answer your questions, and talk through what a properly optimised site would look like for North Brisbane Metal Roofing.
No pressure, no hard sell — just an honest conversation about whether this makes sense for your business.
Reply to this email to book your walkthrough.